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Ban Two-Way Communication and Adopt Two-Way Understanding
When my husband announced we would have new hardwood floors & carpeting on the 2nd floor in our home, I was elated with the change. When my entire world was disrupted that Monday and had to re-arrange all my plans, I did not respond well. What happened? My husband...
When “It must have gone to my spam folder” is no longer acceptable in business
I was a bit upset when I facilitated an introduction that would be beneficial to both parties and one person did not respond. I gently reached out to them wishing them well and asked if they had received the introduction. They responded quickly saying it must have...
CLARITY AMIDST CHAOS HELPS US AVERT CRISIS
When a CEO calls me to discuss a potential challenge, I run towards that opportunity with all the energy I can. You see, I can see that CEO in ways they cannot imagine. All I want to do is rush into the chaos to gain the clarity they are seeking to avoid the crisis...