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Dropinceo > Blog > 2024 > July

Photo by Lukas: https://www.pexels.com/photo/close-up-photo-of-survey-spreadsheet-590022/

“CHASING RESULTS”…Sounds stressful, right?

It is! The State of Chaos within your organization often has a lot to do with misalignment of priorities: are you pursuing short term results or long term peace of mind? Meeting a deadline elicits high-fives around the room, but is your infrastructure sustainable?

Through our work together, you will see the bigger picture ROI, and calm your mind in the process. Sound like a lofty promise? Read on so I can share with you how this is possible…

The common theme I see all the time is that chaos ensues when we don’t have the courage to go after the root cause of what is keeping you up at night. The result is rallying the troops to focus on the effort and at the end of the day after beating the teams until you can claim victory. The result is never sustainable because leaders don’t have the discipline to focus on the issue earlier and to seek peace of mind through sustainable processes, capable resources and continual leadership development.

I dropped in recently into a situation where the leadership was hell bent on getting an immediate result. Then upon the “hurry scurry” of making things happen, the leadership changed direction and expanded the scope and suggesting we get back to examining the process. That should have been the primary focus in parallel with stopping the bleeding of the current situation, but instead, pressure was their guiding principle and blinded them to the greater opportunity and causing havoc in the process.

After a bit of wasted time and effort, the team is back on track in hopes of getting to the root cause and sustainably creating a process that not only results, but long term trusted results… or peace of mind.

I keep using this principle of “peace of mind” over and over again in my writings. I do so because I don’t think most leaders have ever experienced this. When they don’t know what it feels like, they use the same playbook over and over again and artificially gain satisfaction, but often will lose sleep at night. This is not a good result for their health both for them and their team.

I propose leaders do the following going forward:

  • Provide guidance on what the outcome should be and trust the teams to do the work; don’t micro manager, but guide the ship
  • Focus on the real barriers of team dynamics, misaligned organizational goals and in general barrier removal vs. the task at hand.
  • Paint a picture of what the future looks like and also what peace of mind could be. If you can show them the picture or how it will feel, you will Lift up your team to achieve even better results than you envisioned. This is the missing peace I find in most leaders and I hope you can heed this advice.

I’ve been there, done that and I’ve seen a lot of wasted effort and leadership maturity that is needed. If you enjoyed this piece and want to discuss your situation, I’m all ears, heart and mind invested in your story. Until we meet, I wish you well and much success -Deb

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Secrets of the C-Suite: What an MBA Won’t Teach You…

In 2023, I recorded 52 solo episodes on The Drop In CEO™ Podcast for leaders that just want to have a seat at the table, but lack a support system on how to do that. I’ve not yet started writing the book, but I sense there is a strong need for it. I was once told, I needed an MBA on top of my engineering degree form Rensselaer Polytechnic Institute to get ahead. While raising three kids and managing a career, I couldn’t do the MBA, but obtained certifications in Quality Engineering, Lean and Six Sigma. While technically those looked good on my resume and gained a few cool skills along the way, none of them prepared me for C-Suite level responsibility. The school of “Hard Knocks” and very little mentorship; somehow I learned what did and did not work. Want to learn more? Read on…

Presence is more than physical attributes; it’s what you stand for…

I asked a trusted colleague what was I missing to have more impact when I presented at my senior leadership meeting. They said technically I was spot on, but I needed presence. I asked if that was a new wardrobe, updated hairstyle and a firm handshake? They said, it was about what I stood for. Every time I walk into a “room”, everyone knew what I stood for. It wasn’t until I started my own business, that I figured it was the topics I was most passionate about and would get up on a soapbox to share what I thought was right.

If you don’t know what your presence is, I suggest you start writing down all your unique idea, things others have praised you for and also what may be contrary to the status quo. Let those ideas simmer a while and then take a chance on yourself to start speaking those words. Look carefully at how people respond and know if you are saying something that matters. Caution however if it does not resonate, you may need help in your messaging or you may be in the wrong environment.

Messaging for impact and it’s not about having a great looking presentation…

Having a presentation that is technically perfect and delivered well won’t get the impact that you want. I know having done many that it’s often met with silence. You are no longer celebrated for having the best content, but for how you articulate the main message. The rest of your content is just back up. Learn how to look at a slide and the key takeaway. Start with that message and the risk or opportunity and your position. You can then enrich it with information on the slide. By doing so, you move from technical expert to influential leader. I’m very good at this work and offer coaching to others to have an impact and get a seat at the table.

Mindset matters and the words you use are key…

When we use words like I “can’t”, “I’ve not” or any other derivative of the “n’t”, you project a persona of backwards or present only thinking. When faced with a challenge, too often people think about the possibility of failure based on uncertainty. When we change our mindset to possibilities and project forward, you’re seen as that “can do” person to trust. Such phrases as “based on past experience, we could”, or we “must” or I “believe” or I “propose” are powerful words for influence. Once we recognize these small nuance in how you communicate, you’ll catch yourself and make the shift. Then watch how the world reacts to you!

I didn’t learn these via an MBA, but through asking well placed questions, reading, studying others who seem to have what I want, I soon gained confidence in how I present myself. If you want to learn more about “Secrets of the C-Suite”, I offer several ways to work with you. Also, some of these lessons may also be found in my 1st book The CEO’s Compass: Your Guide to Get Back on Track. This was meant for people already with a “seat at the table”, but once think of yourself in that role, people see you in that role.

I’m here for you so you struggle less and if I can be of service, I would be grateful for you to reach out. Until we meet, I wish you well-Deb

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Pursuing Outcomes vs Chasing Outputs Can Bring You Peace of Mind

Society distills what we do down to agendas, action items and report outs; leaving very little to the human element. While we talk about change management, stakeholder engagement and team building are vehicles to help humans move through a project, they fall short of making a deep connection needed for sustainable results. I’m talking about the difference between Outcomes and Outputs for which we need to dig deeper and why we need to shift our focus achieve a Strategic Advantage in your work.

To illustrate this point, I had an opportunity to engage with a senior leader and get a particular result for my initiative; aka the output. I had my agenda and prepped what I wanted to achieve. Through our engagement, I got what I needed, but not before I realized there was something deeper that needed to be achieved. This leader was struggling with their messaging to move forward their strategic initiative. I realized they needed my superpower of deep listening to reframe what they said into something that was concise and messaged what needed to be said.

We took a moment to discover the disconnected thoughts and after they spoke at length, I played back what I heard and the enrichment that was needed to present a strong message. As soon as I delivered this to the leader, I immediately saw calm in their face and body. I was able to say what he’s been needing to say in a way that made sense. The outcome of this interaction was Peace of Mind for this individual. I also became a trusted partner for them in the future; for tasks unknown.

I could have stopped at the output of my agenda to get their support on my initiative. Instead, I carved out enough time to build a trusting relationship for which that outcome is far more important and may now be a strategic advantage for me for the next initiative or to support this leader.

The point is that we are rewarded daily for results, transactions and executing on an agenda. This behavior is short sighted and while necessary does not achieve sustainable results nor achieve outcomes that pay higher rewards. How do we balance the two and evolve our behavior and leadership? Ultimately, aren’t we in pursuit of Peace of Mind? The image on this article should be what we’re striving for through these insights both for ourselves and those we serve.

Actionable Tips for Strategic Advantage and Achieve Peace of Mind

Start with the outcome you want to achieve. Could it be to build a relationship, establish trust, or finding ways to build a long term partnership. This is the ultimate focus of your efforts and success criteria

Continue with your tactical agenda, but be open to not completing it in favor of achieving your Outcomes

Change your mindset on what does success look like. No one will remember you for the action item you completed. You will be memorable the relationships you establish and outcomes you achieve. Think about it.

I hope you found this article helpful. If you have a situation that is unique that you want a better outcome, I’m happy to talk you through it in a complimentary 15 minute conversation to help you to achieve a better outcome!

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How a disastrous pantry helped clean my soul!

Okay, what do you see in this picture? It’s unfortunately the result of me cleaning out my pantry after a few years and realizing how far I had let it get cluttered. I’m also frustrated with myself because of the neglect. What you don’t also see are the numerous draws and cabinets that followed the same decluttering all in the same July 4th weekend. I’m proud that I did the work and have a clean slate for our family and for my soul. But what else happened that weekend is the real story…

Why did the kitchen get so cluttered? Because there are closed doors. When the doors are closed, the world sees a clean kitchen. I focused on the window dressing for the last few years and quietly ignored the clutter that was building up behind the scenes. I got accustomed to moving things around to find what I needed and was not incentivized to do much more. Sound familiar?

I also was putting on a facade of taking care of myself and my well-being. I know I’ve been on a journey that has made me look better on the outside. Many of you have commented about my transformation. But behind the facade, there was still clutter and a lack of commitment to lose weight. I’m quite healthy, so there was no urgency to change. However, building up inside was clutter that I was not proud of. I’m pleased to say given now the clean kitchen inside and out, I’m also decluttering my body both outside and inside. Stay tuned for more changes.

Turning now to you, I pose a few questions for you to ponder:

  • Do have a great life, but maybe you are still uncertain about the future?
  • Did you recently take a vacation, but really didn’t fully relax and feel renewed?
  • Do you have everything you need, but still worry about financial security?
  • Do you have a closet or draw you’ve been meaning to clean up, but procrastinate?
  • Could it be you’ve worked hard to be a better You, but fall short of fulfilling your soul?

The theme is falling short of truly committing to yourself and until you think about that gap between great and being fulfilled, you may never feel like you’ve decluttered your life.

Take a look at my kitchen again and can you see the clutter that may still hold you back from feeling amazing?

My advice to you: Take one draw, one cabinet, one car, one plant, one pile and clean it up. In the process, your mind will be clear or it might wander. I promise you by the time you clean up the 1st, the 2nd and the 10th thing in your surroundings, you’ll cleanse your soul and maybe find a path to fulfillment in other areas.

Let me know if you tried this and what came to you as a result of the process.

For me, I have a clean kitchen and when I get back from my business trip, the huge pile of photographs may finally get organized! I’m also focused on an evolved branding campaign and an intense weight loss program. I’ll show you pictures of my progress! I’d love to see yours after you take the first step!

Until then, happy cleaning!

-Deb

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The World is Your Stage to Speak Loudly!

When I was 5 years old, I was selected to be the lead of Rosina Dainty-Mouth in an adaptation of Hansel and Gretel. I was chosen because of my great communications skills and singing. I remember how much I loved the stage. In summer school, I would join theatre classes and make puppets and write scripts for plays. In middle school and through high school, I sung in choir and played clarinet and saxophone for various stage performances. The opportunity to perform in multiple media has always been apart of who I am and often not shared with others.

As you look at the image of a stage, on and off I’ve been behind and in front of the curtain depending on the season of my life. I’m currently peaking out through the curtain, because I realize I’ve not been my truest self; yielding to societal norms and situational needs. While I have one foot in the corporate and entrepreneurial world, I have another foot on the stage to share my insights and with the world. I’ve often wondered if both can co-exist for which I’m grateful to have found another guide in my life that said the two personas can exist.

Putting it all out there for everyone to know, I’m in pursuit of that stage with bright lights. I want to be able to share insights to large groups and hopefully inspire them to reach their potential.

As with all my articles, I turn my conversation to you. Do you have a stage for which you can speak and share your insights? While you may / may not be one for bright lights and a stage, metaphorically, I’m asking you how are you leaving your legacy? Do you share your insights with others? Do you mentor people? Have you set up sustainable systems so others can continue in your footsteps? Have you spent time with others to share your wisdom or give back? Do you write down your thoughts and write a blog, publish an article, give a talk, deliver a lunch & learn? This is the stage of life for which everyone should aspire to leave a lasting impact.

Think about your existence and have you walked out onto a “stage” to speak loudly and connect with humanity? Can you recall if you connected with others and lived your fullest day? We’re here for a finite time and when our time is done, it is done… or perhaps not? Our lives live on through the impact we have on others and I ask you to take inventory of how you connect with others? The world is your stage and it’s ours to speak loudly and leave your legacy!

Many wise people have told me that when we put our aspirations out into the world, we manifest them to happen in the future. I do believe in that now for which I’m speaking loudly now to anyone who wishes to partner with me on this journey. I’d love to be on a stage and reach more people can I imagine. Waiting patiently for that opportunity to help me pull back the curtain and claim my stage.

If my story was inspiring, I’d love to hear your stage story!

Be well-Deb

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